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Purchasing the aveoTSD:

Can I pay by cheque, or order by mail?

Yes, click on purchase and print the mail order form. You can enter credit card details on the form to fax or post, or send the form to us in the mail with your cheque.

What delivery methods are there?

You can choose regular post or courier delivery. Note – if your address is a PO Box you must choose regular post.

Can I buy an aveoTSD over the counter?

Some pharmacies and retail stores do stock the aveoTSD. Your pharmacist can order for you. Contact us for retail locations in your area.

Do you have a manufacturer’s warranty?

Yes, the manufacturer’s warranty for defective product is 6 months from the time you purchase the aveoTSD.

What is your return policy?

The aveoTSD is a personal medical device; it cannot be reused or re-packaged.  As with most medical devices or medication, returns and refunds are not possible. See Terms & Conditions on our website for more details.

I am a retailer and wish to offer the aveoTSD for my customers

We offer wholesale packages to qualified retailers, please see our wholesale information.

Using the aveoTSD

Are there different sizes of the device?

One size fits most adults. The aveoTSD was designed after careful research to the best size and shape.

When should I replace my current aveoTSD?

With careful cleaning and storage when not in use your aveoTSD will last 1-2 years. It may become misshapen over time in which case we suggest ordering a new device. Do not use if split or dirty.

How do I clean the device?

After each use rinse thoroughly with warm water and store in the provided container. Do not use sterilzing agents, detergents, soap or toothpaste as this may cause residue to build up inside. It can be cleaned by placing in boiled water, but not sterilzed in an autoclave.

Does it take long to get used to?

Most users find it takes 2 or more sessions to become accustomed. Practice makes perfect. As with any oral device (mouthgaurds etc.) your tongue and mouth will quickly adjust.

The device keeps slipping off my tongue – is that usual?

See the aveoTSD user instructions in the package. Rinse under warm tap water, squeeze bulb and place tongue in device, finding the right fit to ensure it doesn’t fall off. Too loose will result in it falling off during sleep. Denture cream is used by aveo TSD users to make it stay on easier during sleep – a small dab is put on the top of the tongue before placing the device on your tongue. The denture cream can be removed by toothbrush.

My tongue is tender or feels bruised – should I be concerned?

See aveoTSDuser instructions. Ensure that the device is not too tight. Tenderness and minor bruising on the end of the tongue can occur, but does disappear with time. If this continues, please speak to your doctor and/or contact us via email, fax or phone.

Are there any other side effects?

Side effects may include dry mouth, drooling and minor mouth irritation. These normally subside after regular use.
Snoring is more than an irritation... aveoTSD is recommended as a first line treatment
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Contact Us

152 Dallas Road
Victoria BC V8V 1A3
Canada

General Orders & Inquiries:
1-866-440-AVEO (2836)
Medical Professionals Call:
1-250-389-2836

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